Terms of Booking & Cancellation
1Advance Booking & Payment Policy›
To confirm and secure a booking, an advance payment is required at the time of reservation. The remaining balance may be paid either before departure from your home country or upon arrival in India, but in all cases, full payment must be completed before the commencement of the booked services. Journeysellers.in reserves the right to determine the advance payment amount based on the nature of the services booked, the booking value, and the time remaining before the scheduled commencement of services. For certain bookings, including special train journeys and hotel or resort reservations during peak travel periods (such as Christmas and New Year), full advance payment may be required to confirm the reservation.
2Mode of Payment›
For international clients, advance payments may be made through bank wire transfer or by credit card (Mastercard or Visa), subject to the applicable payment authorization process. Upon arrival in India, payments may be made in cash (Indian currency), by traveler's cheque, or through an accepted Mastercard or Visa credit card. Please note that any applicable bank charges, credit card processing fees, or transaction charges will be payable by the client in addition to the quoted amount.
3Liability & Responsibility›
Journeysellers.in acts as a travel service facilitator and booking agent for services including tours, transportation, hotel accommodation, and other travel-related arrangements. Such services may be provided by independent third-party suppliers, including hotels, transport operators, airlines, and other service providers. While every effort is made to select reliable service providers and ensure smooth travel arrangements, Journeysellers.in shall not be held liable, to the extent permitted by applicable law, for any accident, injury, loss, damage, delay, inconvenience, or service disruption arising from circumstances beyond its reasonable control or from the acts or omissions of independent service providers. All bookings and arrangements are handled with due care and attention. However, unforeseen circumstances, operational requirements, weather conditions, government regulations, or other events beyond our reasonable control may occasionally necessitate changes to confirmed arrangements. Journeysellers.in reserves the right to make reasonable adjustments to travel arrangements, where necessary, to ensure the smooth execution of services. In exceptional circumstances, bookings or services may need to be cancelled or modified, and clients will be informed as soon as reasonably practicable.
4Cancellation Policy›
Cancellation charges, refund eligibility, and applicable deductions will depend on the nature of the services booked, the cancellation date, and the individual terms and conditions of the respective service providers. Clients are requested to review the applicable cancellation terms at the time of booking. Any cancellation request must be communicated to Journeysellers.in in writing. Applicable cancellation charges, non-refundable deposits, and third-party supplier fees may be deducted from the amount paid before processing any eligible refund.